I had to cancel all my utilities today, since today was Move Out of Beloved Apartment Day. It sucked. It’s been like 100 degrees all week with 60% humidity and my apartment only has one air conditioner that can’t even begin to compete with this weather. But then, THEN, the day improved when I got this delightful email from the City of Charlottesville after using the online request system for disconnection of service:
We have received your disconnection notice. If I can be of further assistance, please feel free to contact me.
Thanks
Virginia
Is Virginia the name of a customer service representative who received my request, or does this Virginia refer to the state of Virginia? [The email address doesn't contain "Virginia" - it's a generic account name for the utilities services.] Using the first person pronoun to refer to the email’s author - “If I can be of further assistance…contact me” - seems to give away that it’s an actual person named Virginia, but on the other hand it would be So very Virginia if the email were designed to seem written by the state of Virginia itself. Mysteries!